One contained problem, like a contact form that stopped sending, a phone number that won't tap to call, or a menu that won't open on phones. Your list shows each fix and its price, so you know the total before anything starts.
What if my site needs more than a fix?
Sometimes it does, and we'll tell you. Usually fixing what's broken costs less and takes less time. A full rebuild gets its own fixed quote. Builds start at $3,500.
Do you need my passwords?
No. You add us as a user with our own login, and you can remove it anytime. Please don't text or email passwords.
I don't know my login, or who hosts the site.
That happens a lot. We can help you work out where the site and the domain live and get access back in your name.
Why would I pay every month?
You don't have to. The care plan is for owners who'd rather not think about the website: updates with a backup first, a monthly check, and small changes. Cancel anytime.
What if the site breaks in the middle of the day?
Call or text (914) 361-9414. Alex works on client sites in the evenings, so he'll be on it that same evening.
Someone already handles our website.
Keep them. If they ever get too busy, we're happy to be your backup.
We're on Squarespace or Wix.
Ask. We'll tell you honestly whether it's something we can help with.
Send us your web address.
Alex will take a free 15-minute look and tell you what he'd fix first. You'll have the list and prices within 2 business days.